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Tailored Customer Service Coaching Services

SUPPORTING YOU TO DELIVER 
THE BEST

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Hello

At Just Jools Coaching, I believe that outstanding customer service isn’t just a skill, it’s an experience that builds trust, loyalty, and long-term success. I specialise in coaching individuals and teams to master the art of exceptional customer interactions, turning everyday service into meaningful connections. I am in the process of having my Customer Service Workshop available as an NVQ.

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About

My Mission

Just Jools Coaching is dedicated to providing specialised customer service coaching exclusively for your industry. My one-on-one coaching and group discussions are meticulously crafted to elevate customer service standards. I am committed to enhancing your team's skills and transforming your customer service approach to achieve excellence.

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Services

At Just Jools Coaching, I specialise in empowering teams and individuals with the essential communication and leadership skills needed to excel in today's professional environment. Whether you're improving customer interactions or refining management abilities, I have the right workshops for you!

If you would like to book any of the below workshops please email me at info@justjoolscoaching.co.uk

Wellness Ambassador

Just Jools is here to champion workplace well-being. With a compassionate and personalised approach, and a level 2 in workplace mental health first aid, I will work with individuals and teams to develop effective strategies that support mental health in the workplace. Whether you're dealing with stress, anxiety, or workplace pressures, Jools is here to help.

Latest Blogs

Lester Controls

"Using the services of Just Jools Coaching has helped us identify and address gaps within our customer service approach. The Customer Service Essentials Workshop was invaluable in reinforcing key communication skills and improving how we interact with customers. Coupled with a refresher on our company culture and mission statement, the training has been a vital step in aligning our team with our core values. We’ve seen a noticeable improvement in both customer satisfaction and team morale since the workshop."
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